GSTBULL

Refund Policy for Online Payments at GST Bull

Thank you for choosing GST Bull for your online payment needs. We strive to provide a seamless and secure shopping experience, and we want you to be fully satisfied with your purchase. Please review our refund policy for online payments made via our payment gateway:

1. Refund Eligibility:

• Refund requests must be made within 30 days of the transaction date.
• To be eligible for a refund, the transaction must be verified, and the product or service must be unused or not fully accessed/consumed.
• Refunds are only issued if the transaction is found to be in violation of the terms or if a technical issue prevents the completion of the purchase.

2. Refund Process:

• If you have made an online payment and are seeking a refund, you must contact our customer support team at support@gstbull.com with the following information:
  • Transaction ID (provided by the payment gateway)
  • Date of payment
  • Payment amount
  • Reason for requesting the refund
  • Any other relevant details (e.g., screenshots, error messages, etc.)
• Our support team will review your request and respond within 7 business days.

3. Conditions for Refund:

• Duplicate Charges: If you were charged multiple times for the same transaction, you will receive a full refund for the duplicate charges.
• Technical Errors: If the payment was successfully processed but the service or product was not delivered due to a technical error on our platform, a full refund will be issued.
• Non-Delivery of Product/Service: If the product or service purchased is unavailable or fails to be delivered as described, we will issue a full refund.

4. Non-Refundable Transactions:

• Completed Deliveries: Once the service or product has been successfully delivered or activated, no refund will be issued unless the product is faulty or misrepresented.
• Subscription Services: If you have signed up for subscription-based services, you will not be eligible for a refund after the subscription has been activated or after 30 days from the initial payment, unless otherwise specified.
• Digital Products or Services: Digital goods such as downloadable reports, e-books, or software are non-refundable once downloaded or accessed.

5. Refund Method:

• Refunds will be issued to the original payment method used during the transaction (e.g., credit card, debit card, or digital wallet).
• Please note that the refund may take 5-10 business days to reflect in your account depending on your payment provider or bank.

6. Payment Gateway Charges:

• Refunds are processed minus any transaction or gateway processing fees that may have been charged by the payment provider. These fees are non-refundable.

7. Cancellations:

• If you wish to cancel a payment before it is processed, please contact us immediately at support@gstbull.com. Once the payment has been processed or the product has been delivered, cancellation and refund will be subject to our refund policy.

8. Contact Information: For any inquiries or issues with your online payment or refund request, please contact our customer support team:

• Email: support@gstbull.com
• Phone: 9711202876

9. Changes to This Policy:

• GST Bull reserves the right to amend or update this refund policy at any time. Any changes will be communicated via our website